Withdrawal Policy

This Withdrawal Policy outlines Novamarkets Limited's procedures to ensure efficient processing of client withdrawal requests. It is an integral part of the Client Agreement, subject to periodic amendments posted on our Website.

Submission of Withdrawal Requests

Clients can submit requests online through the Client Portal on www.novamarkets.co or via email to support@novamarkets.cofrom their registered and verified email Id. Comprehensive details required include beneficiary name, withdrawal method specifics, and any necessary supporting documents.To prevent Margin Calls, clients must ensure sufficient margin and adherence to available equity limits during the request and processing period.

Review and Verification Process

The Company meticulously reviews the Client Account, transaction history, and supporting documents before processing any withdrawal. Additional information may be requested at the Company's discretion to mitigate risks associated with the withdrawal. Inaccurate or incomplete information may lead to withdrawal request cancellation, pending provision of required details.

Withdrawal Limits

Users must adhere to specified withdrawal limits as outlined in their account type or level. The Company reserves the right to adjust withdrawal limits based on account activity and compliance with regulatory requirements.

Processing Timeframe

Withdrawal requests meeting accuracy criteria are processed within 24 hours through E-Payment Gateways and 3-5 Business Days through Bank Transfer from satisfaction confirmation by the Company. Delays may occur in cases of unforeseen circumstances or additional verification requirements.

E-Payment Gateways

Withdrawals will be processed using the same method as the initial deposit, whenever possible. Profit withdrawals may be processed through wire transfer if the initial deposit was made using E-Payment Gateways. Any third-party charges incurred during the withdrawal process are the responsibility of the user.

Debit/Credit Card Payment Gateways

Amounts deposited via debit or credit cards are withdrawn to the same card. Profit withdrawals may be processed through wire transfer if the initial deposit was made using cards. Timeframe restrictions set by credit card issuers may necessitate wire transfer processing, subject to satisfactory documentation. Any third-party charges incurred during the withdrawal process are the responsibility of the user. In cases where this is not feasible, the Company reserves the right to choose an alternative withdrawal method based on client and regulatory considerations.

Note:

Clients are responsible for regularly reviewing these Withdrawal Terms and Conditions for any updates. Novamarkets Limited reserves the right to modify these terms, with any changes communicated through the platform or official communication channels. By using Novamarkets Limited, clients acknowledge and agree to abide by the terms and conditions outlined in this Withdrawal Policy.
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